HDEP International Production Facilities Achieve Highest International Information Security Certification

HDEP International is proud to announce that its outsourcing facilities in Manila, Philippines have been awarded the ISO 27001:2005 certification for information security and business continuity. The ISO 27001 certification is the most coveted international information security certification and requires a rigorous review and implementation of all policies and procedures at a company. We believe that the certification is an …

Tarred With The Same Brush

In a frenzied attempt to rebuild a destroyed country after World War II, Japanese industry focused on low-value-added, cheap consumer goods—matchsticks, toys, sewing machines, binoculars, radios, cars and cameras— almost  anything. The occupying army, led by General George MacArthur and directed by Secretary of State George Marshall, encouraged the reconstruction of the industrial infrastructure from military to peacetime use.  They …

Managing Timeshare Transactions: a Loss for Title Companies?

As those of us in the title industry know, preparing a title report takes time; plain and simple. Imagine though, if you were asked to prepare a report that covered a hundred parcels or more; and of course, you aren’t given much time to complete the report.  Sound familiar? Well, that is exactly what happens when a timeshare developer or …

Two Stores on an Island: Details Matter

Most days I eat at a busy shopping center food court that is located in a tourist area.  Among the franchise and other vendors at the food court are two independent sandwich shops. One of those sandwich shops has earned my loyalty. One day at lunch, I noticed that “my” sandwich shop was busy with a long line of customers …

Two Stores on an Island: Management Matters

I live on a resort island. There are several hardware stores on the island, and the one closest to our house is a franchise of a large national company that dominates the small hardware store business in the United States.  The company has another franchise a few miles farther away. The store that is farther from our house does better …

Painting the Dog’s House – A Tale About Going the Extra Mile

Some years ago, a group of friends chartered a large catamaran to sail the outer islands of Tahiti (Raiatea, Taha’a, Bora Bora and Huahine). It was the trip of a lifetime for each of us, a dream we had held close. Sailing is sometimes different from the pink hued imagining of dreamers, and our cruise was marred by awful weather …

Final Policies in the Title Insurance Industry

The economist Hernando De Soto’s book “The Mystery of Capital” notes that the ownership of property with clear title is the single differentiating factor in economic development: advanced, wealthy countries have mechanisms to deed property with clear title; poorer countries often do not. Here is an outline of how the title insurance process works in the United States in regards …

Market Share Reports in Title Insurance

Market share reports are created by extracting specific information from recorded documents. While the exact information a report contains varies by requestor, most title market share reports contain: data about the number and type of recordings in the county data about recordings by title company and by lender data about the dollar value of transactions each title agency closed with the …

How We Help Our Customers Succeed with Title Insurance Outsourcing

At HDEP, it is not the skill and the training of our staff that sets us apart – it is the attitude to work that we have instilled in our staff, and what they have produced as a result that sets us apart. Our staff understands they are often the only eyes that will see every document and make every …

Complexity of Work in the Title Insurance Industry

HDEP International has worked as a trusted outsourcing associate with the land title industry for over 25 years.  We have become intimately familiar with the complexity of the tasks and the liability that accompanies failure. All industries have complex tasks that need to be accomplished by entry level staff.  Most industries are able to systematize those tasks by creating rules …